Join Our Team At Brighter Horizons

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Location: Kitchener, Ontario
Position Type: Full-Time, Permanent

Shifts: 8- or 12-hour schedules, covering weekdays, evenings, overnight, weekends, and holidays.

Hours: 8 AM-4 PM, 4 PM-12 AM, 8 AM-8 PM, 8 PM-8 AM.

At Brighter Horizons, we believe every person deserves the opportunity to live with dignity, respect, and purpose.

We provide specialized residential and community-based support for adults and children with developmental disabilities and mental health needs. Our homes are warm, inclusive environments designed to feel like family — where individuals are supported to achieve their goals and live meaningful lives.

We’re growing our team of compassionate professionals who share our vision of creating brighter futures for those we serve.

As a Direct Support Worker (DSW) at Brighter Horizons, you’ll play an essential role in providing person-centered care and promoting independence for the individuals in our programs.

You’ll work in a group home setting, helping residents with daily living activities, supporting their participation in the community, and encouraging personal development — always with empathy, patience, and respect.

You’ll be part of a collaborative, supportive team that values professionalism, safety, and compassion.

• Provide daily support and personal care in accordance with individual Behaviour Support Plans (BSPs).
• Support residents with personal hygiene, nutrition, and medication administration.
• Encourage social, educational, and recreational participation in community activities.
• Promote independence, skill-building, and self-expression.
• Apply behavioural and crisis-intervention techniques safely and respectfully.
• Maintain accurate documentation, progress notes, and incident reports.
• Ensure a clean, safe, and comfortable home environment.
• Collaborate effectively with team members, supervisors, families, and community partners.

• Diploma or degree in a social services field (e.g., Developmental Services Worker, Social Service Worker, Child and Youth Care).
• 1–5 years of experience supporting individuals with developmental disabilities, autism spectrum disorder, mental health challenges, or dual diagnosis.
• Knowledge of MCCSS standards and Quality Assurance Measures (QAM) preferred.
• Valid G-Class Driver’s License and reliable transportation.
• Current First Aid & CPR (Level C) certification.
• Certification in Safe Management Group (SMG) or Understanding and Managing Aggressive Behaviour (UMAB) is an asset.
• Clear Vulnerable Sector Screening.

• Compassion, patience, and a genuine desire to help others.
• Strong communication and teamwork skills.
• Sound judgment and crisis management ability.
• Emotional and physical resilience (able to lift up to 50 lbs).
• A commitment to inclusion, dignity, and continuous learning.

If you’re a caring, dedicated professional who believes in helping others reach their full potential, we’d love to hear from you.

👉 Apply now by submitting your resume and cover letter to careers@brighterhorizons.ca or submit your application below.

Brighter Horizons Inc. promotes equity, diversity, and inclusion in all hiring practices. Accommodations are available during any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). To request support or adjustments, contact us at careers@brighterhorizons.ca. While we value every application, only those moving forward to an interview will hear from us.